Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 27569 |
| Brand Name: | Ingenia, Achieva Series |
| Model: | Philips 1.5T Achieva conversion, 3.0T Achieva TX, Achieva 1.5T/3.0T/CV/IT/XR, Achieva Dstream 1.5T/3.0T, ngenia 1.5T/3.0T, Ingenia Ambition X/S, Ingenia CX 1.5T/3.0T, Ingenia Elition S/X, Intera 1.5T, Multiva, Prodiva |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems Nederland BV |
| Issue: | Software bugs were encountered via customer feedbacks and internal testing in release R5.7.1. These can affect scanning reliability and workflow. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 9/4/2021 |
