Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 26989 |
| Brand Name: | Multiva 1.5T, Prodiva 1.5T CX & CS |
| Model: | Philips, Smart Path to dStream, Multiva 1.5T |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Healthcare (Suzhou) Co Ltd |
| Brand Name: | Ingenia, Achieva Series |
| Model: | Philips Ingenia 1.5T/3.0T, Achieva 1.5T/3.0T, Ingenia CX 1.5T/3.0T, Intera 1.5T, Ingenia 1.5T S MR systems |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Philips New Zealand Commercial Limited Level 3 123 Carlton Gore Road Newmarket AUCKLAND 1023 |
| Contact Information: | 0800 251 400 |
| Manufacturer: | Philips Medical Systems Nederland BV |
| Issue: | Update information: Software bugs were encountered via customer feedbacks and internal testing in release R5.3.1. These can affect scanning reliability and workflow. In addition, software bugs related to servicing were found and solved. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 18/2/2021 |
