Database updated: 5 October 2026

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:24758
Brand Name: Red/blue light phototherapy unit
Model:All Visibly Clear Light Therapy Acne Mask and NEUTROGENA Visibly Clear Light Therapy Activator
Affected:
Software version:
Recalling Organisation:Johnson & Johnson (New Zealand) Limited
507 Mt. Wellington Highway
Mt. Wellington
Auckland 1060
Contact Information:0800442582
Manufacturer:Johnson & Johnson GmbH (is now Kenvue Germany GmbH)
Issue:There is a risk of eye injury for a small subset of the population with certain underlying eye conditions, as well as for users taking medications which could enhance ocular photosensitivity.
Recall action type:Recall
Recall action:Product to be returned to supplier
Level of recall:Retail
Date Commenced:10/7/2019
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