Database updated: 5 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 24758 |
| Brand Name: | Red/blue light phototherapy unit |
| Model: | All Visibly Clear Light Therapy Acne Mask and NEUTROGENA Visibly Clear Light Therapy Activator |
| Affected: | |
| Software version: | |
| Recalling Organisation: | Johnson & Johnson (New Zealand) Limited 507 Mt. Wellington Highway Mt. Wellington Auckland 1060 |
| Contact Information: | 0800442582 |
| Manufacturer: | Johnson & Johnson GmbH (is now Kenvue Germany GmbH) |
| Issue: | There is a risk of eye injury for a small subset of the population with certain underlying eye conditions, as well as for users taking medications which could enhance ocular photosensitivity. |
| Recall action type: | Recall |
| Recall action: | Product to be returned to supplier |
| Level of recall: | Retail |
| Date Commenced: | 10/7/2019 |





