Database updated: 8 April 2024

Safety Information

Medsafe Online Recall Database

Detail of Recall

Type of Product:Device
Medsafe Reference:21652
Brand Name:NovoPen Echo
Affected:Batch Numbers, EVG3310-6, EVG4252-2, FVG8412-3, FVG8415-1
Software version:
Recalling Organisation:Novo Nordisk Pharmaceuticals Ltd
58 Richard Pearse Drive
Airport Oaks
Contact Information:
Manufacturer:Novo Nordisk A/S
Issue:The manufacturer has detected that the insulin cartridge holder used in a small number of NovoPen Echo batches may crack or break if exposed to certain chemicals, for example certain cleaning agents. However when cleaning the pen as described in the NovoPen Echo User Guide, there is no reason to believe that cracking of the cartridge holder will occur.
Recall action type:Recall
Recall action:Product to be returned to supplier
Level of recall:Public Recall
Date Commenced:4/7/2017
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