Database updated: 27 October 2026
Safety Information
Medsafe Online Recall Database
Detail of Recall
| Type of Product: | Device |
| Medsafe Reference: | 18974 |
| Brand Name: | Intelerad InteleradPACS |
| Model: | |
| Affected: | Software version contains a "P" (eg PACS 4.5.1 P123) or contains an "R" with the following: PACS-4-5-1-R70, PACS-4-6-1-R80, PACS-4-8-1-R40, PACS-4-9-1-R30, PACS-4-10-1-R30, PACS-4-11-1-R20 |
| Software version: | Versions 4.5.1 to 4.11.1 |
| Recalling Organisation: | Pharmaceutical Marketing New Zealand Ltd 162 Nile Road Milford Auckland 0620 |
| Contact Information: | 09 377 0660 |
| Manufacturer: | Intelerad Medical Systems Incorporated |
| Issue: | Due to the asynchronous nature of image ingestion processing, a failure at the early stages of the ingestion process may occur leading to images not being visible to the end user, without any indication to the user that this has occurred. The user may not be aware that images might be missing. A misdiagnosis or a delay in diagnosis and treatment can occur if health professionals base their diagnosis on incomplete image sets. |
| Recall action type: | Correction |
| Recall action: | Software to be upgraded |
| Level of recall: | Hospital/Pharmacy/Laboratory |
| Date Commenced: | 20/8/2015 |
