Published: 11 September 2025

About Medsafe

Notice of Medsafe Office Closure Christmas/New Year 2025/2026

Medsafe will close for Christmas/New Year at 5.00 pm on Tuesday 23 December 2025 and will re-open Wednesday 7 January 2026.

In case of an emergency or urgent recalls and border clearance queries during this period, please email Medsafe at recalls@health.govt.nz. 

For urgent Medicines Control queries, please email medicinescontrol@health.govt.nz. 

For all other urgent queries contact askmedsafe@health.govt.nz.

Medsafe application close-off dates

Changed Medicine Notifications (CMNs) and Self-Assessable Changed Medicine Notifications (SACNs) received before Tuesday 16 December 2025 will be acknowledged and invoiced in 2025. CMNs and SACNs received after this date will be acknowledged and invoiced once financial processing recommences on Wednesday 7 January 2026.

Complete New Medicine Applications (NMAs) received before Monday 1 December 2025 will be acknowledged and invoiced before the office closes. NMAs received after this date will be acknowledged and invoiced once financial processing recommences in the New Year.