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Information for Consumers

Revised: 19 October 2017

Information that everyone should know about medicines and medical devices including updates on staying safe and healthy.

Notice of Medsafe Office Closure Christmas/New Year 2017/2018


Education and Information

How medicines and medical devices are regulated in New Zealand

Mail Order Medicine

Importing Medicines

Guidance on importing medicines for personal use.



Safety related information on medicines and medical devices including recalls, early warnings and adverse reactions.


Making a Complaint

What to do if you think you have received the wrong or defective medicine or medical device.


Consumer Information Leaflets

Information for consumers on medicines, medical devices and medical conditions.

If you have a question that is not answered by the information on these pages please contact us at

You can also subscribe to receive a list of changes to Medsafe's website by email.

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